We hope that this letter finds you in good health, and safe. Thank you for taking the calls from our homeroom teachers to help the organization of Supplemental Learning. We realize that this is the beginning of a new type of journey for all of us. This means that there will be some challenges along the way in making online learning an effective practice. Our staff is working hard at learning new programs which will be used to provide learning opportunities for our students. As they learn the program, they will be able to develop programs that will be very beneficial for your chidren. It will also take time for you at home to learn these new programs. We will support you along the way.
Thank you for your understanding and patience as we all learn how to use new programs together. In this letter you will find a question/answer format to provide you with information as to where we are at. If any of your questions are not addressed in this letter please call the school to seek help. We may not be physically open, but we are taking calls and emails.
· Where are we at in our process?
o By now you will have been contacted by your child’s home room teachers to check on the level of interest in participating in Supplemental Learning. Teachers are now creating online classes to move forward with Supplemental Learning opportunities. Once your child has been added to a class, they will receive an email to their school email address inviting them to join the class.
o Initial Instructions - Once this notification is received the student will be prompted to download the Windows App (This only needs to be done once.) The next prompt is to join the meeting. This will get them into the class. At that point they may begin following the teachers instructions which are posted in the program.
· What do I do if we have not been contacted?
o We have made every effort to contact all of our students through their homeroom teachers. In the event, however, your son/daughter was not contacted please use the following process.
§ Email the homeroom teacher directly. HomeLogic has the teachers email address.
§ Call the school, and our Administrative Assistant will notify the teacher to contact you.
· If our family had declined Supplemental Learning, but would now like to participate, what should we do?
o If you have initially declined the Supplemental Learning opportunity, and have changed your mind, please call the school. Please let our Administrative Assistant know which classes you are now interested in. She will contact the teacher to have your son/daughter added.
· What should we now be watching for?
o Please have your son/daughter check their school emails regularly each day as this is the week that they will receive their first notification that they have been added to a class. If they have not received any notifications by Thursday of this week please have them email the subject teacher directly through HomeLogic to ensure that the teacher has them on their list. You may also call the school, and we will notify the teacher.
· What program will teachers be using for Supplemental Learning?
o Teachers are using a program called Microsoft Teams to deliver the online learning. This is a program which is free of charge for all to use, and is easily downloaded to your computer. At the present time this program does not support the ability for teachers to include parents/guardians emails as a carbon copy of what the students are getting, so please communicate with your child as to what they are receiving.
· What should we do if we are having trouble using this program?
o Once in the program your initial contact will be the subject area teacher. You can communicate with them through the posts in Microsoft Teams or through email. Remember that all email addresses in the SECPSD are email@example.com
o If the teacher cannot help guide you with the issue, they will refer the question to school administration who will then support the resolution of the issue.
· What is Office 365?
o Office 365 – This is a service available for all families in SECPSD. This is a full version of Microsoft Office which is free for your child to use to support them in their learning. Please follow the instructions in the attached document for downloading onto your computer.
· What do I do if I cannot access HomeLogic to check on my child’s progress?
o We have attached instructions on using HomeLogic. If you need help in resetting usernames/passwords please call the school during regular school hours and we will assist you.
· My child was receiving supports from the school throughout the year. What supports can be offered moving forward?
o Our goal is to continue to support students as much as possible throughout this online learning experience. Outlined below are some specific examples.
§ Technology – The responses have been collected and we have a list of which families need computers. The division is currently compiling these lists, and will work out a plan to get these delivered to homes as soon as it is possible while following the public health guidelines that are outlined by the province.
§ Classes - Teachers are the first point of contact for student support in each of their classes. This may be done through Microsoft Teams or through email. We are currently working on being able to deliver other supports that our students have had throughout the year so far such as Response to Intervention help, Educational Assistant help, or Learning Support Teacher help. We hope to have these pieces in place shortly after getting classes set up.
§ Counselling Support – Our two counsellors are still available for student mental health support. They may be contacted through their email addresses.
§ Carol Graf – firstname.lastname@example.org
§ Rob Andrist – email@example.com
§ Administrative Support – Please call the school during regular school hours (634-4761) and we will direct your call to the appropriate support. This includes receiving help for resetting passwords, etc.
§ Post-Secondary/Career Counselling – Mrs. Dutka and Mrs. Cote are available through email as they have always been.
· What about other issues that affect our students such as registration, graduation, etc?
o We understand that these important issues have many questions right now. As we mentioned in our previous email, our priority at the moment is to get Supplemental Learning up and running. This doesn’t mean that we are not currently thinking about how to address these other issues. As we get these topics addressed, we will notify you with our strategy regarding each specific issue. Meanwhile, please continue to monitor your emails for updates.
Yours in Education,